Testimonial from Margaret

Duration of Service:   from: ____3 June 2017________         to: _______4 June 2017_____

Reason for Service: _______________________________________________________________________________Overnight getaway with family requiring carer services_______________

Was the service from Country Mile Home Care professional, reliable and timely? __Extremely, could not have asked for more – professional, caring, considerate, engaging and conscientious – so good even the men noticed the excellent service!____________________

How would you rate the care staff performance on a scale from 1 – 5, (1 = very bad, 5 = excellent)

1                               2                                3                                     4                             5

Please tell us the reason for your rating: _____________________________________________________________________________5 – see above – nothing was too much trouble, and everything dealt with without any fuss.

Was the care staff polite, responsive and flexible? _____________________________________________________________________________Very, considering the lack of suitable facilities and tight spaces._____________________

Reason for ending the services (i.e. unsatisfactory service, financial difficulties, moving to residential care, decline in health condition, improvement of health condition, services no longer needed) ________________________________________________________________________________N/A_____________________________________________________________________________________________________________________________________________

 

Would you use Country Mile Home Care again if you needed assistance?      YES    

 

Would you recommend Country Mile Home Care to a friend or relative?       YES   

 

Do you have any suggestions for improvement? __________________________________________________________________________________________________________________________________________________________No – we really appreciated your (Anne’s)__assistance in organising the service and were delighted with Meridith – please pass on our heart felt thanks to both._______________________________________________________

Thank you for your feedback, we appreciate your comments!

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Testimonial
“I run a horse riding school. Ann came and house/horse sat 18 horses for me for two weeks. She walked the dog and looked after my two very spoiled cats. It was very comforting to have someone responsible and mature enough to make decisions while I was away. Clean house, happy healthy animals and a smiling lady - Thank you very much Ann for taking such good care of my 4 legged babies" Tracey