Author: admin

Since April 2017 Country Mile Home Care is an Approved Provider for Home Care Packages (HCP Level 1-4) and able to deliver ongoing, regular in home care for clients who have been assessed by the ACAT team and have received their letter of eligibility and a client code. I have […]
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Please follow the link below to the recent online publication of Social Work Focus to read about social work in Home Care in rural and remote areas, which comes with it’s own set of problems and challenges for clients as well as the care providers. It is meant to highlight […]
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Home care and retirement living providers are failing to impress potential new customers and losing existing ones, with questions and calls going unanswered in high numbers. People expect better service from providers!   A mystery shopping survey found that 70 per cent of residential providers could not confidently answer questions […]
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Duration of Service:   from: ____3 June 2017________         to: _______4 June 2017_____ Reason for Service: _______________________________________________________________________________Overnight getaway with family requiring carer services_______________ Was the service from Country Mile Home Care professional, reliable and timely? __Extremely, could not have asked for more – professional, caring, considerate, engaging and conscientious – so good […]
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I feel very honoured to be listed in the Start-up and in the Service Business Awards categories 2017, after only 10 months of providing in-home care for the aged, disabled and palliative people in WA. I hope you all keep your fingers crossed for me! Soooo excited to have been given […]
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“Dear Ann, I want to say an extra special Thank You for your care of my husband (…). You have gone the extra mile and I want you to know how much I appreciate it!” Luv, C.B.
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Consumer the focus of provider performance assessment Aged Care Providers could expect disclosure of performance issues in addition to expanding review audits and unannounced site visits and are among several new proposed methods of assessing provider performance against common standards for all government-subsidised aged care services. The new streamlined approach aims to […]
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Message Body: I need to compliment you on the service provided by Tracy this last weekend in caring for my elderly mother while we went to Perth for 2days. She exceeded all my expectations and coped professionally and respectfully with Mum. She also looked after our 2 silly dogs, did […]
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I am very proud to announce that Country Mile Home Care has been awarded Approved Provider status by the Australian Government Department of Health on the 11. April 2017. The application had been made in December 2016 and Country Mile has satisfied the Department’s checks to meet the requirements of the […]
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Excessive exit fees and minimum notice periods could turn the hype of increased choice and control in home care into a fallacy, an advocacy group has warned. Brenton Pope from Aged Rights Advocacy Service told the ADA Australia conference recently that the potential for fees and contract terms to act as barriers […]
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Testimonial
“I run a horse riding school. Ann came and house/horse sat 18 horses for me for two weeks. She walked the dog and looked after my two very spoiled cats. It was very comforting to have someone responsible and mature enough to make decisions while I was away. Clean house, happy healthy animals and a smiling lady - Thank you very much Ann for taking such good care of my 4 legged babies" Tracey